Privacy Policy – Elogio Speech Technologies

Effective Date: November 11, 2025

1. Introduction

Elogio Speech Technologies LLC (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information obtained through our website, online store, and related services.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, shipping/billing address, and payment details provided during checkout or through contact forms.

  • Technical Information: IP address, browser type, and device information automatically collected by Squarespace for site performance and security.

  • Cookies: Squarespace and Stripe use cookies and similar technologies for session management, analytics, and fraud prevention.

3. How We Use Your Information

Your information is used to:

  • Process and fulfill product orders.

  • Communicate order updates or customer support responses.

  • Improve our products, website, and user experience.

  • Comply with legal or regulatory requirements.

We do not sell, rent, or share your personal data for marketing purposes.

4. Payment Processing

All payments are processed securely through Stripe and PayPal (if enabled).
We do not store or have access to your full credit card number.
Stripe’s privacy practices are described at https://stripe.com/privacy.

5. Third-Party Services

Our site is hosted on Squarespace, which provides e-commerce, analytics, and security services.
Squarespace’s Privacy Policy can be viewed at https://www.squarespace.com/privacy.

6. Data Retention

We retain order and support records as required by law for warranty and regulatory compliance (typically 5 years for medical device sales).
You may request deletion of non-essential personal data by contacting us at privacy@elogiospeech.com.

7. Email Communications

If you contact us or subscribe for updates, we may send limited service or informational emails.
You can unsubscribe at any time by replying “unsubscribe.”

8. Children’s Privacy

Our website and products are not intended for individuals under 16 years of age. We do not knowingly collect information from children.

9. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information.
Requests can be sent to privacy@elogiospeech.com.
We will respond within 30 days.

10. Security

We use industry-standard encryption, secure hosting, and access controls to protect personal data.
No online system can guarantee 100% security, but we continually review and update our practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any material changes will be posted on this page with a revised effective date.

12. Contact Information

Questions or concerns about this Privacy Policy can be directed to:

Elogio Speech Technologies LLC
San Antonio, Texas 78250
Email: privacy@elogiospeech.com