Privacy Policy – Elogio Speech Technologies

Effective Date: November 11, 2025

Introduction

Elogio Speech Technologies LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website, elogiospeech.com. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, which is intended primarily for informational and support-related purposes.

This policy also explains your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and Brazil’s Lei Geral de Proteção de Dados (LGPD), where applicable.

1. Information We Collect

a. Information You Provide Voluntarily

We may collect limited personal information when you contact us directly, such as:

  • Name

  • Email address

  • Any information you choose to include in your message

This information is used solely to respond to inquiries, provide customer support, or address warranty- or device-related questions.

b. Automatically Collected Technical Information

When you visit our website, certain technical information may be collected automatically through Squarespace and integrated analytics tools, including:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages visited and interaction data

This information is used to maintain site security, diagnose technical issues, and improve website performance.

2. Cookies and Consent Management

We use cookies and similar technologies to ensure website functionality, analyze traffic, and understand how visitors interact with our site.

Cookie Consent

We use Cookiebot by Usercentrics to manage cookie consent. When you visit our website, you are presented with a consent banner that allows you to:

  • Accept or reject non-essential cookies

  • Choose which categories of cookies to allow

  • Change or withdraw your consent at any time

Cookies are categorized as:

  • Necessary – Required for basic site functionality and security

  • Preferences – Remember user choices (if enabled)

  • Statistics – Help us understand site usage and improve performance (if enabled)

  • Marketing – Used for marketing or advertising purposes (if enabled)

Non-essential cookies are not set unless you provide explicit consent.

You may revisit your choices at any time by using the cookie settings icon displayed on the website.

3. How We Use Information

We use collected information for the following purposes:

  • Responding to inquiries and providing customer or device support

  • Maintaining and improving website performance and security

  • Meeting legal, regulatory, and warranty-related obligations

We do not sell, rent, or trade personal information, and we do not use personal data for targeted advertising.

4. Third-Party Services and Marketplaces

We do not process payments or complete sales through our website.

Purchases of Parlez™ electrolarynx devices and related accessories are conducted through third-party marketplaces, including Amazon. Any personal data collected during those transactions is governed by the privacy policies of the respective third-party platform.

We encourage users to review the privacy policies of those services before completing a purchase.

5. Data Retention

We retain personal information only for as long as necessary to fulfill its intended purpose or comply with legal and regulatory obligations.

Typical retention periods include:

  • Customer support and warranty correspondence: up to 5 years, consistent with medical device recordkeeping practices

Non-essential personal data may be deleted upon request, subject to legal or regulatory retention requirements.

Requests may be submitted to privacy@elogiospeech.com.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you

  • Request correction or deletion of personal information

  • Restrict or object to certain processing activities

  • Withdraw consent for non-essential cookies

Regional Rights

  • European Union / EEA: You have the right to lodge a complaint with your local data protection authority.

  • California: You may request disclosure or deletion of personal information as permitted under CCPA/CPRA.

  • Brazil: You may exercise rights provided under LGPD, including confirmation of processing and data deletion where applicable.

Requests may be submitted to privacy@elogiospeech.com. We aim to respond within 30 days, or sooner where required by law.

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that such information has been collected inadvertently, we will take appropriate steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, website functionality, or business practices. Any updates will be posted on this page with a revised effective date.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Elogio Speech Technologies LLC
San Antonio, Texas 78250
privacy@elogiospeech.com